We adhere to the following non-negotiable principles
that ensure quality healthcare for our patients.
Acknowledge the needs of patients and treat all of them with respect regardless of their educational, religious, and financial standing.
Our team members ensure they know a patient’s medical history and implement patient care.
We believe in patient-centered communication; where we listen to the patients, facilitate choices, share information, and build trust.
We ensure to create a soothing, restorative environment for the patient, and their experience is conducive to healing.
We involve every patient and their family about their preferences, goals, and expectations, and are grateful that we are getting the opportunity to take care of them.
We educate and engage the patients in their treatment so they are aware about their condition and treatment choices, thus empowering them to partner with us. We provide models and diagrams, refer them to websites and videos, and share case studies of patient outcomes if required.
We believe in open communication with the patient and don’t believe in making decisions unanimously. We present our recommendations, the pros and cons of each recommendation, collaborate with the patient and their family, and help them make an informed decision on the best way forward.
We address patient’s individual needs for pain management or daily exercise, and provide continual guidance, reminders, and motivation. Be it in-patient or outpatient care or emergency care, we give utmost importance to the patient’s physical needs and comforts.